Terms of Use

1. About these terms

1.1 JustWe2 ("Service"), available at justwe2.com, lets you design, publish and share wedding websites. It is owned and operated by Resiara Software Private Limited, a company incorporated in India, with its registered office at Jaipur, Rajasthan, India [CIN: U46512RJ2025PTC106048] ("we", "us", "our").

1.2 By creating an account, paying, or using the Service, you agree to these Terms, our Privacy Policy and our Refund Policy (together, the "Terms"). If you do not agree, do not use the Service.

1.3 This is an electronic record under the Information Technology Act, 2000 and does not need a physical or digital signature.

2. Eligibility and accounts

2.1 You must be 18 years or older and legally able to enter into a contract. We may ask you to confirm this.

2.2 You must give accurate information and keep it up to date. You are responsible for all activity under your account, for keeping your sign-in links, codes and site passcodes confidential, and for telling us at once at [email protected] if you suspect unauthorised use.

2.3 Accounts are personal. You may not sell, transfer, share or rent your account to anyone else.

2.4 We may ask you to verify your identity or ownership of content where we reasonably need to prevent fraud or resolve a complaint.

3. Your site

3.1 You can design and preview a site free of charge. Publishing requires a one-time payment shown at checkout.

3.2 On successful payment you may publish your site, which will remain live for one (1) year from the date of payment (the "Access Period"), subject to these Terms.

3.3 When the Access Period ends, we may take the site offline. Your content is then retained and deleted as set out in the Privacy Policy. Any option to extend or renew will be offered on the terms shown at that time. We may notify you by email before expiry, but we are not obliged to.

3.4 A published site is public to anyone with the link (and passcode, if set). You are responsible for what you choose to publish and for whom you share the link with.

4. Your content

4.1 You keep ownership of the text, photographs, videos, music and other material you upload ("Your Content").

4.2 You grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy, resize, format, translate where you enable it, and display Your Content solely to operate and provide the Service to you and your invited guests. This licence ends when Your Content is deleted from the Service, subject to the retention periods in the Privacy Policy.

4.3 You confirm that you own Your Content or have the rights and permissions needed to use it, including permission from people who are identifiable in it, and from guests whose data you add.

4.4 You are responsible for Your Content and for any claim by a third party relating to it. We do not review content before it is published.

4.5 Feedback or suggestions you give us may be used by us without any obligation to you.

5. Acceptable use

You must not use the Service to, or allow anyone else to:

a) publish content that is unlawful, defamatory, obscene, hateful, harassing, threatening, or that invades another person's privacy; b) publish or share sexual content involving minors, or content that exploits or endangers children; c) infringe copyright, trademark or other rights, or upload content you do not have the right to use; d) commit or facilitate fraud, or misrepresent your identity or affiliation, including impersonating another person; e) collect personal data of others without their consent, or send spam or unsolicited messages; f) upload malware, or interfere with, probe, or attempt unauthorised access to the Service, other accounts or our systems, or exploit vulnerabilities; g) scrape, harvest or extract data by automated means, or use bots, except as we allow in writing; h) copy, reverse engineer, decompile or resell the Service, its themes or software, or use it to build a competing product; i) bypass or abuse payment, refund or promotional systems, or file false refund or chargeback claims; j) use the Service for commercial purposes unrelated to a wedding or personal celebration, unless we agree in writing; k) do anything that is unlawful in India or in the country you are located in, or that harms the security or availability of the Service.

6. Reporting content and takedown

6.1 To report content that you believe is unlawful, defamatory, infringes your rights, or shows you without your consent, email [email protected] with the site address, a description of the content and your reason, and proof of your identity or rights where relevant.

6.2 We will review the report and may remove or restrict content, contact the account holder, or take other steps we consider appropriate. We act on court orders and lawful government directions.

6.3 We are an intermediary for content that users publish. We are not responsible for Your Content, but we will act on valid notices as described above. Making a knowingly false report may result in action against your account.

7. Payments and taxes

7.1 Prices are shown at checkout in Indian Rupees (INR) for users in India and in US Dollars (USD) for users elsewhere. Prices displayed to users in India include GST where applicable. For other users, applicable taxes, if any, will be shown at checkout.

7.2 Payments are processed by our payment partner, Razorpay. By paying, you authorise the charge to your chosen payment method and confirm you are allowed to use it. We do not store your card, UPI or bank details. Your bank, card network or payment method may charge currency conversion or similar fees, which we do not control.

7.3 The Service is a one-time payment for the Access Period. There are no subscriptions or automatic renewals and we will not charge you again unless you choose to buy again.

7.4 If a payment fails or is not confirmed, your site will not be published. If money was debited but the site was not activated, contact us. Refunds are governed by the Refund Policy.

7.5 Raising a payment dispute or chargeback with your bank without contacting us first may lead to your site being suspended while we review it. If a chargeback is raised, we may share relevant transaction and account information with the payment partner and bank to respond to it.

8. Suspension and termination

8.1 You may stop using the Service and ask us to close your account at any time.

8.2 We may suspend or restrict your account, unpublish your site, remove content, or terminate your access, with or without notice where reasonably necessary, if: you breach these Terms; we reasonably believe there is fraud, a security risk or illegal content; we receive a valid legal order or complaint; or a payment is reversed or disputed in bad faith.

8.3 Where practical and lawful, we will tell you the reason and give you a chance to respond before permanent termination.

8.4 Where we terminate an account for your breach of these Terms, fees paid are not refundable, except where applicable law requires otherwise. Suspension or termination does not affect rights and obligations that arose before it, or sections that by their nature should continue, such as ownership, liability, indemnity and governing law.

9. Our intellectual property

The Service, including its name, logo, themes, templates, designs, software, source code and documentation, belongs to us or our licensors and is protected by law. We give you a limited, personal, non-exclusive, non-transferable, revocable right to use the Service for your own wedding website during the Access Period. All other rights are reserved.

10. Third-party services

The Service relies on third parties, such as payment, hosting, email and map providers. We are not responsible for their acts, outages or terms. Links to other websites are provided for convenience and we do not control them.

11. Availability and changes

We work to keep the Service available, but we do not promise uninterrupted or error-free operation. We may carry out maintenance and may add, change or remove features. If we make a change that materially reduces what you paid for, we will give reasonable notice and, where the Service can no longer be provided as purchased, a fair remedy such as a refund for the unused part of the Access Period. Please keep your own copies of photos and content, because the Service is not a backup service.

12. Disclaimers

To the extent permitted by law, the Service is provided "as is" and "as available", and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. Nothing in these Terms excludes rights that you have under the Consumer Protection Act, 2019 or other law that cannot be excluded.

13. Limitation of liability

13.1 To the extent permitted by law, we are not liable for indirect, incidental, special or consequential loss, or loss of profits, data, goodwill or opportunity, including for service interruptions, technical failures, third-party failures, Your Content, or acts of other users.

13.2 To the extent permitted by law, our total liability to you for any claim relating to the Service is limited to the amount you paid us for the site that is the subject of the claim.

13.3 Nothing in these Terms limits liability for fraud, wilful misconduct, death or personal injury, or any liability that cannot lawfully be limited.

14. Indemnity

You agree to compensate us for losses, claims, damages and reasonable legal costs arising from third-party claims caused by Your Content, your breach of these Terms or your violation of law or third-party rights. We will tell you about the claim promptly and cooperate reasonably in its defence. This section does not apply to a consumer's statutory rights.

15. Force majeure

We are not liable for failure or delay caused by events beyond our reasonable control, including natural disasters, epidemics, war, riots, government action, power or network or internet failure, and failures of third-party infrastructure or payment providers.

16. Changes to these Terms

We may update these Terms. We will change the "Last updated" date and, for material changes, notify you by email or in the product in advance. If you continue to use the Service after the change takes effect, you accept the updated Terms. If you do not agree, you can stop using the Service and request deletion of your account. The Terms in force on the date of your payment apply to that payment.

17. Governing law, disputes and jurisdiction

17.1 These Terms are governed by the laws of India.

17.2 Please contact us first at [email protected] to settle any dispute informally. We will try to resolve it within 30 days.

17.3 If it is not resolved, the courts at Jaipur, Rajasthan, India have exclusive jurisdiction, subject to any right you have under the Consumer Protection Act, 2019 to approach a consumer commission that has jurisdiction over you.

18. General

18.1 Severability: if any part of these Terms is held invalid, the rest remains in effect. 18.2 No waiver: failure to enforce a right is not a waiver of it. 18.3 Entire agreement: these Terms, with the Privacy Policy and Refund Policy, are the entire agreement between you and us about the Service. 18.4 Assignment: you may not assign your rights under these Terms. We may assign ours to a successor to the business. 18.5 Notices: we may give notice by email to your account address, or by posting in the Service. You may contact us at [email protected] or at our registered office. 18.6 Language: this document is in English. Any translation is for convenience only.

19. Contact

Resiara Software Private Limited (JustWe2) Jaipur, Rajasthan, India Email: [email protected]